Legal

Privacy Policy

Last updated: 14 May 2026

Choice Recruitment Group ("we", "us", "our") is committed to protecting the privacy of our clients, candidates, website visitors, and business partners.

This Privacy Policy explains how we collect, use, store, and disclose personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). By using our website or engaging our services, you consent to the practices described in this policy.

1. Information we collect

Candidates

• Name, contact details, address
• Employment history, qualifications, referees
• Right-to-work documentation
• Salary expectations and job preferences
• Assessment results or interview notes
• Any other information provided during the recruitment process

Clients & business contacts

• Name, role, company details
• Contact information
• Hiring requirements and briefing notes
• Feedback and communication records

Website visitors

• IP address, browser type, device information
• Pages visited and time spent on the site
• Cookies and analytics data (Google Analytics or similar)

2. How we collect personal information

We collect information through:

• Direct communication (email, phone, meetings, online forms)
• Job applications submitted through our website or third-party platforms
• Referees and background checks (with your consent)
• Publicly available sources such as LinkedIn
• Client engagement and service delivery
• Website analytics tools

3. Why we collect personal information

We collect and use personal information to:

• Provide recruitment and talent advisory services
• Assess candidate suitability for roles
• Communicate with clients and candidates
• Maintain business relationships
• Meet legal and compliance obligations
• Improve our website, services, and user experience

We only collect information that is reasonably necessary for our business activities.

4. Disclosure of personal information

We may disclose personal information to:

• Clients seeking to fill a position
• Referees, background-check providers, or assessment partners
• Technology providers supporting our operations (CRM, email, cloud hosting)
• Legal, regulatory, or compliance authorities where required by law

We do not sell, rent, or trade personal information. All disclosures are made on a need-to-know basis and in line with the Australian Privacy Principles.

5. Storage and security

We take reasonable steps to protect personal information from:

• Unauthorised access
• Misuse or loss
• Modification or disclosure

This includes secure cloud storage, access controls, password protection, and staff confidentiality obligations.

6. Overseas disclosure

Some service providers (e.g. cloud hosting or CRM platforms) may store information overseas. Where this occurs, we take reasonable steps to ensure those providers comply with privacy standards comparable to the Australian Privacy Principles.

7. Access and correction

You may request access to the personal information we hold about you, or request corrections if the information is inaccurate, out-of-date, or incomplete. Requests can be made by contacting us using the details below. We will respond within a reasonable timeframe.

8. Cookies and website tracking

Our website may use cookies and analytics tools to:

• Improve site performance
• Understand visitor behaviour
• Personalise content

You can disable cookies through your browser settings, although some features may not function correctly.

9. Direct marketing

We may send updates, insights, or recruitment-related communications. You can opt out at any time by using the unsubscribe link or contacting us directly.

10. Complaints

If you believe your privacy has been breached, please contact us. We will investigate your complaint and respond promptly. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).

11. Contact us

For privacy enquiries, access requests, or complaints, please contact:

12. Updates to this policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

This Privacy Policy is provided as a general statement of our privacy practices and is not intended as legal advice.